Terms & Conditions

Welcome to A1Protein.com

These Terms & Conditions govern the use of A1Protein.com and all related services provided by Amanat Sport EQ Trading LLC.

By accessing or using this website, you agree to comply with the terms outlined below. If you do not agree with these terms, please do not use this website.

About Us

A1Protein.com is a UAE-based ecommerce platform specializing in authentic supplements, vitamins, healthy foods, sports nutrition products, and fitness accessories.

We operate both online and through our physical retail stores located in Dubai and Ras Al Khaimah, United Arab Emirates.

Eligibility to Use

By using this website, you confirm that:

you are at least 18 years old or using the website under parental supervision
all information provided is accurate and complete
you will use the website only for lawful purposes

Products & Services

A1Protein.com aims to provide accurate product descriptions, pricing, images, and availability information. However, occasional errors may occur.

We reserve the right to:

correct errors or inaccuracies
modify product information
update pricing
discontinue products without prior notice

All products are subject to availability.

Orders & Acceptance

Placing an order on A1Protein.com does not guarantee automatic acceptance.

We reserve the right to:

cancel suspicious orders
refuse service
limit quantities
request additional verification before processing orders

Customers will be notified in case of order cancellation or payment issues.

Pricing & Payments

All prices displayed on A1Protein.com are in AED (United Arab Emirates Dirham) unless otherwise stated.

We accept secure payment methods including:

Visa
Mastercard
American Express
Apple Pay
Tabby
Tamara
Cash on Delivery (eligible orders)

Applicable VAT and delivery charges may be included or displayed during checkout.

Shipping & Delivery

Delivery timelines and shipping conditions are outlined in our Shipping & Delivery Policy.

While we strive to ensure timely delivery, delays caused by:

weather conditions
courier issues
public holidays
incorrect customer information

may occasionally occur.

Return & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Certain products including opened supplements and consumable items may not be eligible for return due to hygiene and safety reasons.

Account Responsibility

Customers are responsible for maintaining the confidentiality of their account credentials and activities performed under their account.

A1Protein.com shall not be responsible for unauthorized account access resulting from customer negligence.

Intellectual Property

All website content including:

logos
product images
graphics
text
website design
branding materials

are the property of A1Protein.com and may not be copied, reproduced, or distributed without written permission.

Website Usage Restrictions

Users agree not to:

misuse the website
attempt unauthorized access
distribute harmful software
interfere with website functionality
engage in fraudulent activities
submit false information

Violation of these terms may result in account suspension or legal action.

Product Disclaimer

Products sold on A1Protein.com are intended for general health, wellness, sports nutrition, and fitness support purposes only.

Statements on this website have not been evaluated to diagnose, treat, cure, or prevent medical conditions unless specifically stated by authorized regulatory bodies.

Customers should consult qualified healthcare professionals before using supplements, especially if pregnant, nursing, taking medication, or managing medical conditions.

Limitation of Liability

A1Protein.com shall not be held liable for:

indirect damages
loss of profits
delays
delivery interruptions
misuse of products
third-party service failures

Use of products and website services is at the customer’s own responsibility.

Third-Party Links

Our website may contain links to third-party websites or services. A1Protein.com is not responsible for the content, policies, or practices of external websites.

Privacy

Customer information is handled according to our Privacy Policy.

By using this website, customers agree to the collection and use of information as described in the Privacy Policy.

Policy Updates

A1Protein.com reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Continued use of the website after updates constitutes acceptance of the revised terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

UAE Physical Stores

Dubai Branch

Amanat Sports Protein Vitamin & Nutrition
Al Meena Residence, Al Mina Road, Dubai, UAE
Phone: +971 50 345 2953

Ras Al Khaimah Branch

A1 Protein
Shop No 1, Al Qawasim, Corniche Street, Ras Al Khaimah, UAE
Phone: +971 50 567 2274

Contact Information

For questions regarding these Terms & Conditions, please contact:

Email: care@a1protein.com
Website: https://a1protein.roovexa.com